Henrico DMV: No Motorcycle Skills Test
Office facts last checked: October 26, 2026. This is a customer service center guide for East Henrico, at 5517 South Laburnum Avenue, Richmond, VA 23231-4430.
Henrico has two customer service centers, not one downtown counter. East Henrico is on South Laburnum Avenue. West Henrico is on Quioccasin Road. On October 26, 2026 both pages listed the in-car road skills test and listed motorcycle skills as not available.
HAZMAT fingerprinting and full-service E-ZPass were on the not-available list at both Henrico offices. Richmond Central and Chesterfield listed those two services, and both of those pages also listed motorcycle skills as not available. The motorcycle skills test in this cluster is on the Petersburg page. An in-car road skills test does not require a trip to Broad Street.
Which errand belongs at East Henrico
Pick the errand before you pick a Henrico door. On October 26, 2026 neither East Henrico nor West Henrico listed a motorcycle skills test, HAZMAT fingerprinting, or full-service E-ZPass. Richmond Central and Chesterfield listed HAZMAT fingerprinting and full-service E-ZPass. Those two pages also listed motorcycle skills as not available. Petersburg is the page that lists the motorcycle skills test.
An in-car road skills test was listed at both Henrico counters. East Henrico is 5517 South Laburnum Avenue, Richmond, VA 23231. West Henrico is 9237 Quioccasin Road, Richmond, VA 23229. The service list matched. The fax numbers did not: East is 804-236-3523 and West is 804-754-4010. Choose the address you can reach, then confirm it on that office's own DMV page.
Both addresses are customer service centers, so a learner's permit or a driver's license can be handled there. A DMV Select partner cannot issue those cards. The knowledge exam is the computer test at the center, separate from the road skills test. Practice it for free first. A score on this site is not the result Virginia DMV records.
The address, hours, and service lines below are copied from the East Henrico customer service center record on October 26, 2026. This is not a live hours or wait-time feed. Open the East Henrico office page or the customer service center list before you leave.
Address, phone, and fax
East Henrico is listed at 5517 South Laburnum Avenue, Richmond, VA 23231-4430. The same page lists telephone 804-497-7100 and fax 804-236-3523. The telephone number is the statewide DMV number, also published on the DMV contact page.
| Office | East Henrico |
| Address | 5517 South Laburnum Avenue, Richmond, VA 23231-4430 |
| Phone | 804-497-7100 |
| Fax | 804-236-3523 |
Hours copied from the office page
On October 26, 2026, the Virginia DMV page for East Henrico listed Monday – Friday, 8:00 am – 5:00 pm; Saturday, 8:00 am – 12:00 pm. That page did not list Sunday hours. Confirm today's hours before you go. This page does not publish a wait time.
| Days | Hours |
|---|---|
| Monday – Friday | 8:00 am – 5:00 pm |
| Saturday | 8:00 am – 12:00 pm |
Before the Henrico DMV visit
If the Henrico trip includes the knowledge exam, the free cheat sheet is a one-page summary of the rules on that test.
Services the East Henrico page lists
These are the “Available at this Location” lines on the East Henrico page. A service that is not in this list was not on that page when this copy was made.
- Road skills testing: in-car
- E-ZPass standard
- E-ZPass standard and E-ZPass Flex
Listed as not available here
- Motorcycle skills testing
- HAZMAT background check applications and fingerprinting
- E-ZPass full-service account management
Other official offices for this area
West Henrico is listed at 9237 Quioccasin Road, Richmond, VA 23229-5425. On October 26, 2026 West Henrico listed the same services as East Henrico: in-car road skills and standard E-ZPass. It listed motorcycle skills, HAZMAT fingerprinting, and full-service E-ZPass as not available. The fax on that page is 804-754-4010.
How this office compares with nearby pages
- Richmond Central (2300 West Broad Street, Richmond, VA 23269). Services listed for Richmond Central and not for East Henrico: HAZMAT background check applications and fingerprinting; E-ZPass full-service account management. Services listed here and not there: none.
- Chesterfield (610 Johnston Willis Drive, Richmond, VA 23236-3949). Services listed for Chesterfield and not for East Henrico: HAZMAT background check applications and fingerprinting; E-ZPass full-service account management. Services listed here and not there: none.
Knowledge exam at this counter
East Henrico lists in-car road skills. It lists motorcycle skills, HAZMAT fingerprinting, full-service E-ZPass as not available. Walk-in applicants for that exam must be present by 4:30 p.m. Monday through Friday, and by 11:30 a.m. on Saturday, to test that day. That cutoff is on the knowledge exam page. It is not a shorter office day than the hours table above. Scoring is the same at every center: 10 road-sign questions, all correct, and 24 of 30 general-knowledge questions. Practice that split on the free practice test. A score here is not a DMV result. Under 18, the next knowledge exam waits 15 days. At 18 or older, you may test once per day. After three failures, DMV requires the classroom portion of a driver training school, finished after that third failure, before another attempt. That step is on the three-failure page. It is not the first-license rule that starts January 1, 2027. Ages 18, 19, and 20 who have never held a license then need both a 90-day learner’s permit and driver education. The checker, the 2027 rule, and the permit-date count separate those requirements from a same-day office visit. The office hub keeps the other centers and the DMV Select limit.
Read before you go
- In-car road skills test, which both Henrico offices list
- Petersburg, which lists the motorcycle skills test
- Richmond Central, which lists HAZMAT and full-service E-ZPass
- License renewal, which is not a skills test
Plan the visit with the E-Ticket and appointment guide, the DMV Connect versus a customer service center comparison, and whether the knowledge exam is offered online.
Questions about East Henrico
Where do I confirm today's hours?
On October 26, 2026, the Virginia DMV page for East Henrico listed Monday – Friday, 8:00 am – 5:00 pm; Saturday, 8:00 am – 12:00 pm. That page did not list Sunday hours. Confirm today's hours before you go. This page does not publish a wait time.
What is the street address?
5517 South Laburnum Avenue, Richmond, VA 23231-4430
Does this page publish a wait time?
No. The office page says wait times apply only during open business hours and does not give this site a number to reprint.